What is GetBackTo?
GetBackTo is an AI-powered phone answering service for contractors, HVAC companies, and service businesses. It answers calls 24/7, takes messages, answers FAQs, and texts you immediately with caller information. Setup takes 10 minutes. Pricing is $39/month flat rate.
How much does GetBackTo cost?
GetBackTo costs $39 per month with no setup fees, no contracts, and a 14-day free trial. This includes unlimited calls, all features, and 24/7 AI answering.
Nextiva costs $30-60/mo per user with annual contracts required for best pricing and complex setup.
Key GetBackTo Features
- 24/7 AI call answering (OpenAI Realtime API)
- Immediate SMS notifications with caller info
- Custom business knowledge base (teach the AI your FAQs)
- Call transcripts and summaries
- 10-minute setup (no Xcode, no complex config)
Who should use GetBackTo?
GetBackTo is best for:
- Contractors (plumbers, electricians, HVAC)
- Solo service businesses (can't answer phone while working)
- Insurance agencies (handle overflow during busy periods)
- Property managers (after-hours emergency calls)
GetBackTo vs Nextiva: Business Phone Comparison
Last updated: March 2026
Nextiva is an enterprise-grade business communications platform. GetBackTo is a simple AI answering service for contractors. Here's how they compare for small service businesses.
Feature Comparison
| Feature | GetBackTo | Nextiva |
|---|---|---|
| Monthly Price | $39/mo | $30-60/mo per user |
| AI Call Answering | Yes (OpenAI) | No |
| Setup Time | 5-10 minutes | 1-2 hours |
| Contract | None (month-to-month) | Annual for best pricing |
| Video Conferencing | No | Yes |
| CRM Integrations | Coming soon | Yes |
| Auto Attendant | AI-powered | IVR menu |
| Free Trial | 14 days | 7 days |
What's the key difference?
Nextiva is an enterprise VoIP and UCaaS platform with CRM, team collaboration, analytics, and video. It's powerful but requires training, contracts, and higher costs.
GetBackTo does one thing: AI call answering. No video, no CRM, no complexity. For a solo contractor who just needs calls handled while working, GetBackTo is simpler and cheaper.
Who should use GetBackTo vs Nextiva?
Choose GetBackTo if:
- You're a solo or micro business
- You need AI call handling specifically
- You want month-to-month flexibility
- Simple setup is critical
Choose Nextiva if:
- You need a full business phone system
- Video and team collaboration matter
- CRM integrations are essential
- You're willing to commit to annual contract