Features

Never Miss Another Opportunity

GetBackTo answers every call, extracts what matters, and keeps you organized — so you can stay focused on the work that makes you money.

Feature 1

AI Call Handling

Your Phone Always Gets Answered

GetBackTo picks up every incoming call with a professional AI voice that knows your business. No more voicemail. No more missed opportunities.

Stop losing $3,000+ per missed emergency call. When a customer calls and gets an answer (not voicemail), you stay in the game.

How It Works

  • 1

    Custom greeting with your business name, services, and hours

  • 2

    Smart responses trained on your FAQs, pricing guidance, and availability

  • 3

    Natural conversation — callers can ask questions and get accurate answers

  • 4

    Always available — 24/7/365, even holidays, weekends, and 2 AM emergencies

Feature 2

Full Call Transcripts

Every Word, Captured Automatically

Every conversation is transcribed with full context. No more scribbling notes from voicemails — open your dashboard and see exactly what was said.

Stop wasting 30+ minutes sorting through voicemails. Open your dashboard and see exactly what was said — fully transcribed with caller details.

How It Works

  • 1

    Every call automatically transcribed in real time

  • 2

    Full transcripts stored with timestamps and caller details

  • 3

    Categorized automatically: quote requests, scheduling, questions, emergencies

  • 4

    Complete call history — every conversation logged with full transcript

Feature 3

Smart Task Extraction

GetBackTo Tells You What Needs Action

AI reads every call transcript, then extracts actionable tasks. You don't have to listen to voicemails to figure out what the customer needs.

Know exactly what to do next. No guesswork. No re-listening to voicemails. Just a clean list of who needs what, prioritized by urgency.

How It Works

  • 1

    AI scans every conversation for actionable requests

  • 2

    Tasks classified: needs quote, schedule estimate, emergency callback, interested in service

  • 3

    Priority flagging — urgent tasks highlighted, routine tasks grouped

  • 4

    One-click view — see all tasks in your dashboard, mark complete when done

Feature 4

Emergency Alerts & Escalation

Burst Pipe at 2 AM? You'll Know in Seconds.

GetBackTo detects emergencies and reaches you immediately — SMS, email, and even an automated phone call if you don't respond. Routine questions wait for morning.

A $3,000 emergency job doesn't sit in your voicemail until morning. GetBackTo calls you, and if you don't pick up, it calls your backup.

How It Works

  • 1

    AI detects urgency automatically — flooding, no heat, gas leak get flagged instantly

  • 2

    SMS + email alert with caller details sent within seconds

  • 3

    Emergency auto-call — GetBackTo calls your phone if you don't respond to the text. Press 1 to connect directly with the caller

  • 4

    Backup contact escalation — if you're unreachable, your backup gets notified

Feature 5

Daily Dashboard

All Your Communications, Organized

Log in to your GetBackTo dashboard to see every call and task from the day. Mark completed, add notes, and track every follow-up.

Stay organized without extra effort. At the end of the day, you have a complete record of every customer interaction.

How It Works

  • 1

    Unified inbox — all calls in one timeline

  • 2

    Task view with all actionable items listed by priority

  • 3

    Filter by location, urgency, task type, or status

  • 4

    Mark complete, add notes, and track every follow-up in one place

Feature 6

Daily Digest & SMS Summary

Start Every Morning with Clarity

Get a summary of yesterday's calls and open tasks — by email and SMS. Know what needs attention before you leave the house.

You're on a roof at 7 AM. A text tells you: 3 calls yesterday, 1 urgent callback. Reply '1' to call them back. No app needed. Set quiet hours so routine alerts wait until morning — emergencies always get through.

How It Works

  • 1

    Morning email with yesterday's calls, new tasks, and open follow-ups

  • 2

    Daily SMS summary with call count and urgent vs. routine task breakdown

  • 3

    Manage tasks from your phone — reply to texts to acknowledge, snooze, or trigger a callback

  • 4

    Callers get an automatic text confirming their request was received — from your local business number

Everything Included at $39/Month

Feature GetBackTo Answering Service Voicemail
AI Phone Answering 24/7 Business hours only No
Call Transcripts Full transcripts Notes only No
Task Extraction Automatic You listen to messages No
Smart Alerts Urgent only All calls forwarded No
Unified Dashboard All calls + tasks No No
Custom Knowledge Base Trained on your business Generic scripts No
Multi-Location Built-in Extra cost No
No Contracts Month-to-month Usually annual N/A
Price $39/mo $300–1,500/mo Free (costs you jobs)

Built for Service Professionals

Contractors

Plumbing, HVAC, Electrical, Landscaping

"You can't answer your phone while you're on a job site. Every missed call is a lost opportunity — or worse, a $3,000+ emergency that goes to a competitor."

How GetBackTo Helps:

  • AI answers with your business info, services, and pricing guidance
  • Emergency calls flagged instantly in your dashboard
  • Routine questions handled without interrupting your work
  • All calls logged for job records

Insurance Agents

Life, Auto, Home, Commercial

"You can't answer your phone while meeting with clients. Potential policyholders call, get voicemail, and move on to the next agent."

How GetBackTo Helps:

  • AI answers with your agency info and insurance types offered
  • Hot leads ready to buy flagged instantly in your dashboard
  • General inquiries captured and categorized for follow-up
  • All communications logged for compliance

Real Estate Agents

Residential and Commercial

"You can't answer during showings, open houses, or client meetings. Buyers and sellers move fast — if you don't respond immediately, they call someone else."

How GetBackTo Helps:

  • AI answers with availability, listings, and market info
  • Hot buyer leads flagged instantly in your dashboard
  • General inquiries captured for follow-up
  • All calls logged for lead tracking

Wellness & Service Providers

Therapists, Trainers, Estheticians

"You can't answer during client sessions. Missed calls mean lost bookings — and empty appointment slots cost you money."

How GetBackTo Helps:

  • AI answers with your services, availability, and booking info
  • New client inquiries captured and categorized
  • Routine questions handled without interrupting sessions
  • All communications logged for scheduling

What's Next

Here's what we're building next based on customer feedback.

Coming Soon

  • Calendar integration with Google Calendar, iCal, and Outlook
  • CRM integrations via Zapier, HubSpot, Salesforce, and Jobber
  • Task assignment — assign tasks to specific team members

On the Roadmap

  • Live call transfer — hand off a call to your phone mid-conversation
  • Appointment booking integrations
  • Outbound call tracking — log calls you make, not just ones you receive

Start your free trial and help shape the roadmap.

Stop Losing Money on Missed Calls

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