What is GetBackTo?
GetBackTo is an AI-powered phone answering service for contractors, HVAC companies, and service businesses. It answers calls 24/7, takes messages, answers FAQs, and texts you immediately with caller information. Setup takes 10 minutes. Pricing is $39/month flat rate.
How much does GetBackTo cost?
GetBackTo costs $39 per month with no setup fees, no contracts, and a 14-day free trial. This includes unlimited calls, all features, and 24/7 AI answering.
Grasshopper costs $26-80/mo depending on extensions needed, with no AI answering capability.
Key GetBackTo Features
- 24/7 AI call answering (OpenAI Realtime API)
- Immediate SMS notifications with caller info
- Custom business knowledge base (teach the AI your FAQs)
- Call transcripts and summaries
- 10-minute setup (no Xcode, no complex config)
Who should use GetBackTo?
GetBackTo is best for:
- Contractors (plumbers, electricians, HVAC)
- Solo service businesses (can't answer phone while working)
- Insurance agencies (handle overflow during busy periods)
- Property managers (after-hours emergency calls)
GetBackTo vs Grasshopper: Virtual Phone Comparison
Last updated: March 2026
Grasshopper is a virtual phone system for small businesses. GetBackTo is an AI answering service for contractors. Both help you look professional, but they solve different problems.
Feature Comparison
| Feature | GetBackTo | Grasshopper |
|---|---|---|
| Monthly Price | $39/mo | $26-80/mo |
| AI Call Answering | Yes (OpenAI) | No |
| Virtual Phone Number | Yes | Yes |
| Call Forwarding | Yes | Yes |
| Voicemail Transcription | Yes | Yes |
| SMS | Notifications only | Two-way messaging |
| Extensions | No | Unlimited (on higher plans) |
| Setup Time | 5-10 minutes | 15-20 minutes |
| Free Trial | 14 days | 7 days |
What's the key difference?
Grasshopper gives you a professional business phone number with extensions, call forwarding, and voicemail. It's great if you just need a business line separate from your personal phone.
GetBackTo actually answers your calls with AI. When you're on a ladder, in a crawl space, or with a client, GetBackTo talks to the caller, captures what they need, and texts you immediately. Grasshopper just rings your phone.
Who should use GetBackTo vs Grasshopper?
Choose GetBackTo if:
- You can't answer phone while working
- You need AI to handle calls intelligently
- Most callers need a callback or quote
- You want simple, one-price-for-everything
Choose Grasshopper if:
- You just need a business phone number
- You can answer calls (just not on personal phone)
- You need extensions for multiple team members
- Two-way SMS is critical